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| By quickslvr580 (14/Sep/2009) 0 out of 0 people found this review helpful |
| Refurbdepot is the absolute worst retailer I have ever dealt with. I ordered 2 Samsung video recorders on the 10th and did not ship until the 18th. I paid for 2nd day air as I wanted the video recorders on the 12th. They never notified me it would arrive 9 days late. They then shipped it GROUND after I paid for the 2nd day air which means they made a nice little spread. I wanted to return them unopened as I didn't need them anymore beccause they came so much later than expected. They were then rude and only agreed to give me back 85% of my purchase price. I still have not received my refund of 300 bucks and it has been 16 days since they received my RMA. They are rude and extremely unprofessional. The customer service rep told me to "have a nice life" at the end of the call!!!!! They deserve to never make another sale again. You are taking a huge risk if you purchase something from refurbdepot.com as I have read other very similar reviews. I reported them to the Better Business Bureau. |
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| By busheylaurie (20/Aug/2009) 0 out of 0 people found this review helpful |
| You can always rely on Refurb depot to get things you need at the right time. I ordered a canon sd990 for my son?s birthday and I needed fast. I got it in less than 2 days. I?m very satisfied with Refurb depot I will definitely come back. |
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| By nicholaslunger (16/Aug/2009) 0 out of 0 people found this review helpful |
| My order from RefurbDepot was received in excellent condition and several days ahead of when I expected it to arrive! My new 52" HD Samsung Flat Screen TV has a beautiful picture quality and looks just like new, thanks to refurbdepot I have now extra $600 in my wallet! |
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| By michael221 (13/Aug/2009) 0 out of 0 people found this review helpful |
| I've ordered from RefurbDepot before with no issues. This time I ordered the new Samsung 55" LED TV I paid $1600 cheaper then my local BestBuy "Wow that alot" Their shipping was great it came in excellent condition and looked just like new, Overall a great experience! |
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| Horrible Disaster |
| By kdt15 (01/Aug/2009) 0 out of 0 people found this review helpful |
| BE AFRAID, BE VERY, VERY AFRAID WHEN DEALING WITH REFURBDEPOT.COMThe name refurbdepot.com suggests that they refurbish equipment, but they didn't and that is false advertizing. Because of their name they should be very suspicious of |
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| By wthompson32 (19/Jul/2009) 0 out of 0 people found this review helpful |
| I recently ordered a Canon digital SLR camera and two lenses at the online store. also. I called the customer service number a couple days later to check on the order. Only two items were in stock online and I wanted to make sure I got one. The representative was helpful and confirmed the order number and ship-to address. She indicated the items were shipping the next day. Everything arrived on the prescribed day and they were in fine shape. It was a pleasant experience for my first order from RefurbDepot. I have them on my favorites list on the computer and will be checking them when I am in search of another item. |
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| By nobuyitem (24/Jun/2009) 0 out of 0 people found this review helpful |
| I received a small TV from http://refurbdepot.com/ . It arrived with a scratch in the middle of the screen that was clearly defined and distracting when trying to watch the TV. I sent photos in to the company, requesting a refund or exchange, and they first said I'd have to pay a 15% restocking fee (as if they were going to restock a TV with a scratch in the middle of the screen) and shipping, which is about $60.00. I found this unacceptable, and after lengthy and arduous conversations and emails, they offered to exchange the TV with no restocking fee, but I still must pay shipping. They say the scratch is a "cosmetic blemish" and that since they sell refurbished items the scratch acceptable. I say it's a functional issue, as the scratch shows up very clearly when one is trying to watch TV. The screen is the part of the TV people pay for. So, I'm stuck paying a $60.00 shipping fee. |
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| CLUELESS AS TO CUSTOMER SERVICE! |
| By njscouse (02/Jun/2009) 0 out of 0 people found this review helpful |
| I had made several purchases from Refurb Depot, always with a warranty, and had been satisfied. Even had to use the warranty once or twice, but always the result was adequate.In February of 2008, I purchased 2 identical HP laptops each with |
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| By sanelaguso (10/May/2009) 0 out of 0 people found this review helpful |
| I was referred to RefurbDepot by a workmate who purchased a laptop at RefurbDepot and was very happy, I decided to check out their website, let me be honest with you I was not in the market to buy a TV because I didn't want to spend money for an upgrade but I was so amazed by their prices on the Samsung TV's that I just decided to take their savings and treat myself with a new TV!!!! |
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| By stanleygustas (05/May/2009) 0 out of 0 people found this review helpful |
| I bought my Canon Digital Rebel XSi at refurbdepot.com fro just $469 that's about $300 - $400 cheaper than any local Best Buy or Walmart store, yes it was refurbished but I'm still trying to find out what's the difference, it came in a Sealed box by Canon with warranty and all accessories included. |
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