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| By flerchjj (08/Oct/2009) 0 out of 0 people found this review helpful |
| Very poor ordering & shipping process. I placed a $500 dollar order for a stroller from them. I was promptly charged and notified the order would ship in 24 hrs. Tracking number or notice of shipment were not sent after 3 days. I sent an email requesting status on the order/shipment and they never replied. I called & they claimed they couldn't find the shipping information in the system and no-one was in from shipping, but they would contact me with shipping information the next day. I wasn't contacted & ended up calling them back (they claimed phones & computers were down all day). I did get the shipping number, which showed they shipped the order after I called them the first time. I've lost a bit of faith and hope everything arrives as advertized. |
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| By mei1 (15/Sep/2009) 0 out of 0 people found this review helpful |
| I ordered a glider and ottoman. The order was delivered on time but with the wrong item. Also there was a punch on the side of the glider. The glider was not appropriately packed so the boxes were broken and the glider was dirty. Because HealthCheckSystems sent me the wrong item, I called the customer service and the lady asked me to send pictures to approve that I received a wrong item. I sent the pictures and then the lady asked me about the item number on the boxes. I told her that I throw the boxes away because they were so dusty. The lady immediately e-mail me back stated that if I don't have the original boxes they cannot help me. I have ordered many products on-line but this is a ridiculous company. stay away from it if you can. |
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| By (03/Sep/2009) 0 out of 0 people found this review helpful |
| Their confirmation email of my purchase arrived promptly; however, the follow-up in regards to when the item was to be shipped was awful. I had to call three times to get an answer and then was told that I would need to call again if I wanted to get a tracking number for the item. |
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| By (02/Jul/2009) 0 out of 0 people found this review helpful |
| I was really surprised with the options, follow up and delivery. I recommended this site to a couple of friends. Thank you. |
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| By (18/Jun/2009) 0 out of 0 people found this review helpful |
| I ordered the car seat base from Healthcheck Systems because they were offering the best price with free shipping. I was not in a hurry to receive my package, however, I ordered it on a Thursday and it was delivered the next day (Friday)... This was the fastest online purchase I have ever made. I will definately order from Healthcheck Systems in the future. |
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| By (28/May/2009) 0 out of 0 people found this review helpful |
| Please don't change the existing system it works better than most seller's sites I use. Thank you. |
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| By oliabu (12/May/2009) 0 out of 0 people found this review helpful |
| Ordered Chicco Keyfit 30 infant car seat. After two weeks with no email of tracking number I called customer service. The person I spoke to was very nice and honest. He told me it was on back order and asked me my due date. He said that if they did not get it in by agreed date (between the two of us) that he would cancel the order and call me to let me know. I recieved the item less than a week later and he called me to make sure I recieved item and it was in good condition. I was very satisfied. |
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| By actacn (06/May/2009) 0 out of 0 people found this review helpful |
| Avoid Health Check Systems unless you like paying for things and never actually receiving the product. Our local MHMR agency ordered a bike trailer for our disabled son so he could enjoy bike rides with his family instead of staying home with a babysitter. Health Check Systems cashed the check from MHMR, but never sent us the bike trailer. They promised to overnight the bike trailer to us last Friday. It is Wednesday of the following we and we still have not bike trailer!!! The company has even failed to return calls at this point to the MHMR agency that paid for the bike trailer!!! We are so frustrated and want other people to not have to feel the same way. |
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| By (25/Apr/2009) 0 out of 0 people found this review helpful |
| Everything was as expected. Thanks! |
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| By (23/Apr/2009) 0 out of 0 people found this review helpful |
| the website indicated the device had an LCD monitor for tracking fetal heartbeat. However, the item I received was sound only with no monitor. It was misleading. |
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