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| By (28/Aug/2009) 0 out of 0 people found this review helpful |
| I purchased a blue Penn State umbrella via the website. I received a WHITE one. I emailed customer service 5 days ago and have not heard back yet. My main concern is that I passed up the same product from another site that was 25.o0 cheaper just so I could get a BLUE umbrella. So when it came white I felt cheated. The delivery was great, and if it were the right color I would have been pleased. |
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| By dsmit (24/Aug/2009) 0 out of 0 people found this review helpful |
| I love biggsports! They have to best customer service I have ever experienced! Danielle(the head of customer service) went out of her way to make sure that I got what I ordered by the time I needed it. I was not thinking that the 1-3 days was buisiness days(even though it clearly stated so), and I also didn't think about the fact that they had to ship it clear across the country. She explained to me how things worked, and that she would do everything she could to get it to me in time for my son's birthday. It showed up the day of the party, and that was good for me. AMAZING SIMPLY AMAZING! |
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| By (23/Aug/2009) 0 out of 0 people found this review helpful |
| quick and easy transaction |
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| By (16/Aug/2009) 0 out of 0 people found this review helpful |
| never received a shipping date or tracking number. called 800 number to inquire said they would call me back with an answer but never did. package just finally arrived. |
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| By (27/Jul/2009) 0 out of 0 people found this review helpful |
| good experience |
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| By (14/Jul/2009) 0 out of 0 people found this review helpful |
| I was impressed with the speed at which I received my order. I have not opened the box, as it is a gift, but I hope the order is as perfect as its delivery. |
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| By slotmantex (09/Jul/2009) 0 out of 0 people found this review helpful |
| Very poor customer service. Product took over 8 calendar days to ship (vs. 1-3 days advertised). Seven of my e-mail inquiries over a 7 day period went unanswered. I finally got a "live person" and was told the item would ship the next day. |
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| By (08/Jul/2009) 0 out of 0 people found this review helpful |
| very good, fast shipping |
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| By (06/Jul/2009) 0 out of 0 people found this review helpful |
| I was searching for a "different" grill cover. Most of the ones I saw were simply blue with the circular Red Sox logo. BiggSports had the best price on the Jersey-style one. I was happy with the quality of the grill cover. Now if only you guys had a Boston Bruins Jersey-Style Grill Cover, our lives would be complete!! :) |
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| By (29/Jun/2009) 0 out of 0 people found this review helpful |
| have not received material or status in 10 days, was told I would get est. ship date in 1 week so I could arrange to be home for delivery.....just sent an e-mail today requesting status. |
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